With over 40 years of experience serving the Tucson community, we can help with all of your tech problems. Big or small.
Need help? Just call SIMUTEK!
$20 per month
In-store or Remote Support on all your Apple devices.
Why HELP!Desk?
For a small monthly fee, you get peace of mind and support with all your technology questions. We can help you in our store, at your home, or even out of town. Wherever you need HELP!
In-Store/Remote Support: INCLUDED
With HELP!Desk you can call or come in every day, and it’s covered by your subscription. Normally $35 per 20 minute help session.
OS Upgrades: INCLUDED
With HELP!Desk we’ll update your Macs, iPhones, and iPads, any time you need, including a malware scan and performance recommendations. Normally $35 per software upgrade.
Service Check-In: INCLUDED
With HELP!Desk your initial repair diagnostics are covered by your subscription. Normally $99 per diagnostic check-in.
Appointments: $75/hour
With HELP!Desk your on-site appointments are discounted by 50%. Normally $150 per hour at your home.
OCCASIONAL SUPPORT
We all love our Apple devices. But sometimes you just need to work with an expert to figure out how to get your computer, tablet, or phone to do what you want. You can get the same great help without a subscription for $35 per walk-in help session.
Stop by any time with your questions, or give us a call at (520) 321–9077 for a 20 minute help session — now available both in-store and remotely!
Walk-in counter help availability can be limited, so feel free to have a seat and get some cold water if you’re asked to wait.
APPOINTMENTS
Need help installing something in your home or at your office? Are you trying to set up something advanced? We’re more than happy to come to your location and do the work for you.
Our on-site support services are billed by the hour and scheduled in advance. Please give us a call at (520) 321-9077 to inquire about pricing and how we can best help you.
Hourly appointments are not available same day, and we ask for 24 hours' notice for cancellations.